Refund Policy

Operated by Fiilip Sharing Economy LTD

Last Updated: November 19, 2025

At RecruitSync, we strive to provide the best possible job monitoring service for recruitment agencies. We believe in being transparent about our refund practices to build trust with our customers.

1. Money-Back Guarantee (14 Days)

We offer a full refund guarantee for all new subscriptions. Whether you choose a monthly or annual plan, you may request a full refund within 14 days of your initial purchase if you are not satisfied with the service.

After the first 14 days, we do not offer refunds for partial months or unused time. If you cancel your account, you will continue to have access to the service until the end of your current billing cycle, and you will not be charged for subsequent periods.

2. Automatic Renewals

Subscriptions automatically renew unless canceled. If you forget to cancel and are charged for a renewal, please contact us within 48 hours of the charge. In such cases, we may, at our discretion, issue a refund if no significant usage of the service has occurred during the new billing period.

3. Refund Eligibility & Anti-Abuse

To protect the value of our data, refunds may be denied if we detect abuse of the system. Abuse includes, but is not limited to:

• Creating multiple accounts to utilize the refund policy repeatedly.
• Downloading or exporting a substantial volume of data (e.g., scraping thousands of job listings) and immediately requesting a refund.

4. Technical Issues

If you experience a technical issue that prevents you from using the service effectively, and our support team is unable to resolve it within a reasonable timeframe, you will be eligible for a refund for the affected period regardless of the 14-day window.

5. How to Request a Refund

To request a refund, please contact our support team at support@recruitsync.co with your account email and the reason for your request. We aim to respond to all queries within 24 business hours.